Cross-functional product manager and information architect with a passion for information security and accessibility. As a thoughtful communicator, I love being at the intersection between technical and non-technical teams to help develop a shared vision and work out how to make that vision a reality. I like to work on challenging problems that have a big impact on the world and I am always looking to expand my skills.
Associate Content Engineer | Simple [A] - Austin, TX (Remote - Part Time) | Sept 2020 – Present
Co-lead internal, cross-company content modeling and semantics integration initiative using an Agile methodology
Lead user discovery and content modeling design as deputy product manager for the development and launch of a Simple [A] web application
Analyze and discover client content to build content and semantics models that realize content reuse and personalization
Content Engineering Intern | Simple [A] - Austin, TX (Remote) | July 2020 – Sept 2020
Modeled major commerce organization help center in DITA and DocBook XML standards in internship capstone project
Built and refined client content models to create mock-ups of client help center content with DITA and DocBook XML standards
Student Service Management Specialist | University of Washington - Seattle, WA| Nov 2019 – Sept 2020
Designed and implemented a dynamic dashboard for team of service managers, soliciting requirements and iteratively improving features based on usage feedback
Provided direct second-tier technology support to hundreds of users for the University of Washington MyPlan registration systems within an Agile workflow in support of Student Program team
Library Scanning Assistant | MARCnow - Stanford, CA| Sept 2018 – July 2019
Independently managed remote office workflow and technical troubleshooting
Assessed the condition of 1000s of books and recommended appropriate
Applied barcodes and performed data entry for over 25,000 Arabic and Turkish books
Scanned books to obtain bibliographic information while tracking progress using QuickBase
Archives Assistant | Northwest Archives - Walla Walla, WA | Dec 2017 – May 2018
Refined and developed digitization workflow in collaboration with head archivist
Created finding aids for, rehoused, and cataloged the Inland Northwest Theater and Whitman College Press collections in ArchivesSpace
Digitized and assigned metadata tags for agricultural photographs and mid-nineteenth century correspondence
Chemistry Tutor | Whitman College - Walla Walla, WA | Aug 2017 – May 2018
Collaborated with fellow tutor to manage numerous simultaneous student inquires
Developed students’ effective problem solving and test preparation skills
Explained concepts from all levels of chemistry courses, engaging students to ensure understanding
Knowledge Graph Capstone - Epic Games - Seattle WA | Sept 2020 – Present
Led discovery, requirements gathering, and analysis of metadata schema needs across multiple departments
Implemented technology stack to automatically transform input taxonomy structure from PoolParty and documentation in markdown using KNIME to build a knowledge graph in Neo4j to facilitate improved linking in user-facing content
Building a Career in Information Architecture - World IA Day - Seattle 2021 | March 2021
Hosted early career information architecture panel, developing questions, outlining panel format, and facilitated a four-person panel for early-career information architects at local online conference for an audience of 60+
Effects of COVID-19 on Academic Collaboration | Mar 2020 – June 2020
Conducted semi-structured interviews and analyzed institutional and academic survey data to identify best practices and tools to make specific recommendations for effective remote academic collaboration in a COVID-19 environment
World IA Day Mini-Hackathon – World IA Day - Seattle 2020 | February 2020
Rapidly concepted and prototyped comprehensive information architecture rework of the League of Women Voters Seattle King County website, including personas, sitemaps, and wireframes. Out of 10+ teams our design won.
Coffee Shop Relational Database | Jan 2020 – Mar 2020
Designed a relational database, from initial modeling to data insertion using SQL server and developed sample visualizations using Tableau to analyze the sample input our team created for the SQL database
Seattle Café Chain Custom Taxonomy | Jan 2020 – Mar 2020
Developed a multi-faceted taxonomy and ontology for a café chain to serve customers with specific dietary needs using taxonomy standards such as ANSI-NISO Z39.19 and SKOS
University of Washington - Seattle, WA
Master of Science in Information Management | September 2019 - June 2021
Whitman College - Walla Walla, WA
Bachelor of Arts, Chemistry, magnum cum laude | August 2014 - May 2018
World Information Architecture Day 2020 - Seattle
Mini-Hackathon - Best in Show Award